President of Appeal Tribunal Report on Standards of Decision Making by the Department 2012/13

This is the thirteenth and final report on the standard of decision making by the department. There have been many benefit changes during this period and appeal intake has fluctuated from around 19,000 appeals received in 2000/01, decreasing gradually to an average of 12,000 appeals yearly up until this year when due to the introduction of Employment and Support Allowance the appeal intake rose to almost 22,000 appeals.The standard of decision making has fluctuated substantially during this time.